The presale for each month starts on the 5th of the previous month. In case the 5th is a Sunday or public holiday, the presale starts on the following workday. Subscriber and owners of the season pass have the opportunity to book their ticket or to redeem their voucher already one day before the official start. Tickets that were purchased online are also available as a print@home-ticket or e-ticket. In case you wish to make a ticket reservation, the ticket is non-bindingly reserved for you for up to six days or up until a maximum of three days before the performance date. Reserved and already paid tickets can be either collected at the evening box-office, or, if the performance night is still at least five days away, be posted within Germany. We charge € 3 for the processing and mailing.Tickets which are not collected until the announced date are being released back to the sale. The redemption of vouchers in the context of subscriptions as well as reductions on the price of the SchauspielCard and PartnerCard, are exclusively possible at the ticket service of the Bühnen Köln.
For all tickets purchased in the presale, an additional 10% booking fee is due.
The evening box-office opens one hour before the start of the performance at the Depot, and 30 minutes before the performance at the Offenbachplatz.
Please notice, that the evening ticket sale has priority over the ticket presale.
Pupils, students, trainees and participants of the Voluntary Social Year (FSJ) and Federal Voluntary Service (BFD) (until the age of 35), are receiving a 50% reduction of the regular ticket price in the presale, as well as for the fixed seating subscription (not including category 4 and 5). Additionally, a flat rate of € 7 at the evening-box office on remaining tickets is offered. This is applicable to all seats in all venues, except from guest performances, dance guest performances, special events and performances in the Grotte.
Recipients of benefits under Social Code Book II (SGB II), severely disabled persons with a degree of disability of 100% or with a B in their disabled person's card and owners of the Cologne Pass, receive a 50% reduction on the regular ticket price and on the fixed seating subscription upon presentation of proof. Legitimate accompanying persons receive a free ticket. Groups of 10 persons or more are given a 10% discount. Groups of 20 or more receive a 20% discount.
Performance ticket = public transport ticket
Admission tickets are valid in the extended Verkehrsverbund Rhein-Sieg (VRS) transport network as a public transport ticket to and from the venue. The journey to the venue can be made at earliest four hours before the official performance start as indicated on the ticket. The return journey must be completed by the end of operation hours on the day of the performance.
TERMS AND CONDITIONS
Please have your tickets and, if available, your subscription card or concession card ready to show upon request at the entrance. Late admission for guests arriving too late can only be granted in exceptional cases. There is no entitlement to a refund for unused tickets; compensations are excluded. The detailed terms and conditions can be found at the theatre box offices and at www.buehnen.koeln
Contact & Opening Hours
The advanced ticket office in the Opern Passage between the Breite Straße and Glockenstraße, is currently closed for public sale. The service can be reached for any kind of inquiries via e-mail or over the phone during to the normal opening hours.
Phone: +49 (0) 221 - 221 28400
Telefax: +49 (0) 221 - 221 28249
postal adress : Bühnen Köln • Ticketservice •
box office 10 10 61 • 50450 Köln
MON - FRI: 10 am - 6 pm • SAT: 11 am - 6 pm
closed during the summer holidays and public holidays.
The subscription service is located at the advance booking office.
Service-hotline: +49 (0) 221 - 221 28240
Give away a theatre performance as your next present! With our gift vouchers, the recipients can decide for themselves how to spend their evenings at Schauspiel Köln. The best thing about it: You can purchase the voucher directly at home
and print it out.